{"id":312,"date":"2018-07-06T16:23:38","date_gmt":"2018-07-06T16:23:38","guid":{"rendered":"https:\/\/2018.pittsburgh.wordcamp.org\/?post_type=wcb_session&#038;p=312"},"modified":"2018-07-07T15:47:36","modified_gmt":"2018-07-07T15:47:36","slug":"difficult-clients-clients-become-not-so-ideal","status":"publish","type":"wcb_session","link":"https:\/\/pittsburgh.wordcamp.org\/2018\/session\/difficult-clients-clients-become-not-so-ideal\/","title":{"rendered":"Difficult Clients or Clients Who Become Not So Ideal"},"content":{"rendered":"<p>We&#8217;ve all had one, or two or more &#8211; the client from hell. Sometimes it&#8217;s because we didn&#8217;t want to say no and other times it&#8217;s because we didn&#8217;t know any better. In this presentation, you&#8217;ll learn how to weed out those who will suck up your time, micromanage a project and leave them happy, so they refer you to their friends and people in their networks.<\/p>\n<p>You&#8217;ll walk away knowing&#8230;<\/p>\n<ul>\n<li>How to vet prospects before you say yes to them<\/li>\n<li>How to keep a project on track and make the client feel like a partner<\/li>\n<li>How to address out of scope issues<\/li>\n<li>How to provide follow-up to keep them coming back<\/li>\n<li>How to know if it&#8217;s time to terminate and fire that client<\/li>\n<\/ul>\n<p>Running a business is hard and having clients from hell makes it stressful. This workshop is for businesses of all size, whether your a freelancer going it alone or an agency working with a full team.<\/p>\n<p>Lee uses her years as a corporate manager and trainer who turned strategist and designer to have processes that leave no stone unturned and shares her secrets with you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve all had one, or two or more &#8211; the client from hell. Sometimes it&#8217;s because we didn&#8217;t want to say no and other times it&#8217;s because we didn&#8217;t know any better. In this presentation, you&#8217;ll learn how to weed &hellip; <a href=\"https:\/\/pittsburgh.wordcamp.org\/2018\/session\/difficult-clients-clients-become-not-so-ideal\/\">Continue reading <span class=\"assistive-text\">Difficult Clients or Clients Who Become Not So Ideal<\/span>  <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":13170025,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1537612200,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[311],"footnotes":""},"session_track":[174742],"session_category":[],"class_list":["post-312","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-room-2"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9lwx2-52","session_date_time":{"date":"September 22, 2018","time":"10:30 am"},"session_speakers":[{"id":"311","slug":"lee-drozak","name":"Lee Drozak","link":"https:\/\/pittsburgh.wordcamp.org\/2018\/speaker\/lee-drozak\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wp\/v2\/sessions\/312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":3,"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wp\/v2\/sessions\/312\/revisions"}],"predecessor-version":[{"id":547,"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wp\/v2\/sessions\/312\/revisions\/547"}],"speakers":[{"embeddable":true,"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wp\/v2\/speakers\/311"}],"author":[{"embeddable":true,"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wporg\/v1\/users\/leedrozak"}],"wp:attachment":[{"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wp\/v2\/media?parent=312"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wp\/v2\/session_track?post=312"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/pittsburgh.wordcamp.org\/2018\/wp-json\/wp\/v2\/session_category?post=312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}